Broadband. Virgin TV 360. Hi, I have raised the relocation request to the new property for my VM fibre and TV VM is taking time as there is sim line work that has to be completed on the area before they install at my property as my property is getting renovated wanted to get the socket installed which supports this. New kit has arrived, including a hub, a TV box, a connector cables for both internet and TV, etc. NTL to Virgin Media was just a name change due to the aquisition on Virgin Mobile. I don't work for Virgin Media. I assumed - 5381512. There are two outputs from here (the two connectors that are close together on the white box). All. Whichever is the most suitable. I'm at the stage where I need to plug the isolator cable into the Virgin Media wall socket. I was told when purchasing the broadband package that fibre was available here and already in use, so am wondering if I'm missing something. many thanks. I'm at the stage where I need to plug the isolator cable into the Virgin Media wall socket. Been trying to call VM to book an engineer to vi. I would like to book engineer maybe to come and install a wall socket or sonehtnt so we can finally use the broadband. • Scroll to the HDMI port you connected the cable to. @ericchuang wrote: I received my installation kit for my broadband but I don't have a Virgin Media socket anywhere to install it. There would be a £25 non fault call out charge (it used to be £99) to do the work you require. They are open 8:00am to 9:00pm Monday to Friday, and 8:00am to 6:00pm Saturday and Sunday. Just joined. However, we're unable to get the secondary 360 mini-box working upstairs for live TV and only the internet side of the features work (Apps etc). Please help. Provides a range of audio and video signal connections. Sign in . Hi @Prgaraujo, thanks for your post, and welcome to the Forums and Virgin Media! I'm glad to hear you've got things up and running. Turn on your TV and get connected. The metal box in photo 3 looks like a likely contender. Been having problems with my landline not working for some time, rang VM and they sent me a Hub 3 to replace the old cable modem I had. The other is marked TV, & this is used for TV & Broadband. Hi @Gerry9870 thanks for your post here in the Community, although I'm sorry to hear of your concerns raised here about the switchover. I ave attached the picture of - 5258910. Downstairs, the router works perfectly and the wall socket was installed with the arrival of the hub. Back a step. called the delivery team and they managed to book a technician for me. Turns out, the house only has an Openreach master socket and because it's a rental we can't get an engineer in to install a Virgin one. I got what you mean of the adapter piece, but when I unscrew it, it seems the size of the adapter is not that compatible with the isolator cable. Stay safe online. com email address to different Virgin account. The other is marked TV, & this is used for TV & Broadband. I was told when purchasing the broadband package that fibre was available here and already in use, so am wondering if I'm missing something. Don’t plug the power cable into a wall socket just yet. Good luck . No VM wall socket in QuickStart, set up and connections Tuesday; Virgin media wall socket for broadband is not what js shown on the installation guide in QuickStart, set up and connections a week ago; I need a Virgin Media Broadband Socket installed in QuickStart, set up and connections a week agoTV & FM Radio Sockets. Solved: I've just moved into a property and I'm trying to set up my Virgin Fibre broadband. cable from wall. The wall socket is far from where our TV is - and we need to connect the tv to the wi fi box too obvs. I wanted to check with people on here before trying to get an engineer in, just. 4 weeks ago. If no luck call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Virgin Media Community: Broadband: QuickStart, set up and connections: No Virgin Media Wall Socket; Options. If you look into the back of your Hub, you'll see a port named. 4 weeks ago. The connector with the yellow label looks like your VM connection, the other two look like satellite. Explain that you need the ONU PSU for a FTTP/RFoG area - if an engineer is offered to bring / fit it accept that - there have been serious delays in getting them dispatched by post. I noticed Hub5 has ethernet sockets, but game consoles and pcs are too far to connect to the Hub5 directly. Hi there @aw2387743, thanks for reaching out to us and a warm welcome to the Virgin Media forums. It is actually a VM box but a very old one, even though it was still in use just over a month ago. It branches out to 2 positions one of them are BT RJ11 sockets And the other leads to the loft and I don’t want to put. Trace any cables coming out of it and check the ends of them. Community; Volt. Use an 11mm spanner, or pliers, to grip the hexagonal part of the connector. Assuming the cable from this box hasn't been cut yes, you can get VM Broadband, however it isn't full fibre, it's called HFC where it's part fibre and part coax cable, hence the screw connector on the wall box: You can unscrew the two screws, remove the panel, and check if there is still a cable running into the wall. All the wall sockets I can see are for BT. We'd love to assist with this, I will send you a PM here soon so we can look into what's. Pop the power cable into a nearby plug socket, and turn it on. Sign in . If you have a plastic omnibox outside on the wall (where the VM cable comes in from the street) see if you can trace any wires from that into your home. If you're happy with this and for the charge we can make the arrangements for you 🙂. We appreciate you reaching out to us on here. 29-12-2022 20:58 - edited 29-12-2022 21:00. 0 KudosJust signed up with Virgin Media and Broadband arrived yesterday - all setup and working, no problems. The total REN (ringer equivalence number) of devices you can connect to TEL1 on the VM hub is 3. Broadband deals; Broadband, TV and phone deals; Broadband and phone dealsQuickStart, set up and connections. Hi mariz2198, thanks for posting and welcome to our community. If possible, I would like to get rid of this rather ugly white. He will drill through into the lounge and connect an internal access point to the brown box on. on 27-01-2023 17:22. What to expect with broadband installation. Can you help? Many Thanks. TV on the go. In some homes the VM service arrived on a loose cable, not via VM wall socket Have a look on the outside wall of the house to see if there a Virgin Media box, it may give a clue as to where the cable enters. Virgin offers self-install to properties that have recently had a service. There is a cable coming from outside into my front room which has the same attachment as the plugs that fit into the hub but can't find an actual wall socket to plug anything in to. 1. Gareth_L. See where this Helpful Answer was posted. Virgin Media Community: Broadband: QuickStart, set up and connections: No wall socket found! Options. If you don't have the cabling then call the pre-installs team on 0800 052 1734. Broadband deals; Broadband, TV and phone deals; Broadband and phone dealsChatter and natter. I’ve already cancelled my old BT service and now advised that earliest date for an engineer to come is 26th Jan. The port of wall socket is - 5152519Take the end of the isolator cable with the red band and push it firmly into your Virgin Media wall socket. But the metal isolator box looks like it might be the wrong way around. So our coaxial cable snagged on some furniture and seems to have pulled some bits off the wall socket. The first thing is to start making alternative arrangements for your internet connectivity. Stream from Virgin Media. 2. Options. Connect the Hub’s new power cable with the blue label to the back of the Hub, and plug the other end into a wall socket. Kit arrived today…no wall box so unable to install. Tuning in. If I couldn't get the proper wall socket, the internet is not going to be set up su. What they cannot tell is whether the previous occupant has removed the internal boxes, or worse still ripped out the drop line to the street cabinet. Manage Your Account. The top “capped” one is marked FM & has been disused since cable went digital. . @ssueto wrote: I tried it (Telewest socket) but I don't receive any Internet connection. . Subscribe to RSS Feed; Mark Topic as New;. I am so sorry to hear that you have faced an issue with your installation, I would be happy to take a look into this with you via a Private Message. Call the pre-installs team on 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. No wall socket to connect. Occasionally only a very short stub of wire is left behind often hidden. We're happy to assist with this but as it is a non fault call out a charge of £25 would be applicable. on 27-10-2022 09:24. on 25-09-2022 15:41. in QuickStart, set up and connections 55 minutes ago; No virgin media socket in house in QuickStart, set up and connections an hour ago; Wiring issue in QuickStart, set up and connections yesterday; No Virgin Media wall socket in my apartment in QuickStart, set up and connections yesterday Re: no virgin media wall socket on 16-07-2022 14:04 The same issue is happening to me- just received my QuickStart kit for Hub 3 but can find no Virgin Media wallsocket and only have a virgin media Ethernet port in my wall. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. These sockets are purely for the legacy telephone service, & are now becoming obsolete (for new customers the phone plugs into the hub). I’ve received my QuickStart package to find I do not have a compatible wall socket. There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2. You need to go outside and locate the brown or grey omnibox on the wall. the technician came and setup the hub and socket but he said there was no signal and there must be wrong with the underground wire that connects my apartment to the main virgin hub which is some yards away. However, I do not have any of the specified wall sockets available, and the round socket that is there it doesn’t fit into. As pictured, we have a BT openreach outlet, and then there are 7 of these multimedia outlets around the flat. 4 weeks ago. We have recently returned to virgin media after leaving but I'm worried that the socket may not be safe. Options 2 minutes ago Hi everyone, I've received the QuickStart installation kit and got to the first step with plugging into the isolator wall socket. It feels like I need to just obtain a connector to enable the two to fit. Overall, Virgin Media aims to make the installation process as smooth and hassle-free as possible, and their customer service team is always available to answer any questions or concerns you may have. Mobile Your Account. Speed. Thank you. 12-10-2022 18:51 - edited 12-10-2022 18:59. Thank you for the tel no. I've also got an old NTL phone socket so. #2. 0 Kudos Reply. Options. The wall box may be branded with the logos of an old cable TV company (not VM). There was no plug socket nearby for this to be used, so in the end he had to drill the cable through. These are the parts I could find, they were screwed into the end on the coaxial cable. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Virgin Media; My Virgin Media. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones. I would suggest the cable is just going down behind the skirting board, someone has very neatly hidden it away - follow the skirting board, and see where it's going to - at the worst, you should be able to see where it's been cut off (if it has). A Ti-Vo was installed in one of the upstairs bedrooms. YNAB enthusiast and extreme coupon-er. It may just be a cable rather than an internal wall box. in Networking and WiFi Sunday; Wall Socket Installation in QuickStart, set up and connections 3 weeks ago; need engineer to install new virgin media wall socket in QuickStart, set up and connections 3 weeks ago; Virgin Media wall socket set up in QuickStart, set up and. . No wall socket found! on 25-11-2022 12:10. No Virgin Media Wall Socket on 13-04-2022 14:47. 168. Networking and WiFi. But I have no Virgin Media Wall socket in my - 5405516. I recently moved into a new apartment that im renting and chose a bundle with virgin for my broadband services. Learn how to book engineers, reschedule appointments, or cancel appointments with Virgin Media. Luckily whatever these were screwed to uses the same sized thread, so the cable can still screw onto the wall. I just found a box in the closet which has a cable indicated as CABELCON 4. They are open 8:00am to 9:00pm Monday to Friday, and 8:00am to 6:00pm Saturday and Sunday. Or if the other end of the white cable is in a more useful. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Call Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. I assumed the kit plugged into the phone socket like my other broadband provider (Sky). Subscribe to RSS Feed; Mark Topic as New;. Try the automated service status number 0800 561 0061 to check for any faults in your area. It’s been delivered and it turns out I don’t have a wall socket for the coaxial cable to go into. There must have been a previous installation or you would not have been offered a self install. Home Phone. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. . If no luck, call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit to install a socket. Available with M50 broadband or faster. 100. And on the back of the box. 3 weeks ago. Security matters. No virgin media wall socket. I am going to cancel. Plug into the Virgin Media wall socket. 132Mb average speed. 1 [or 192. They are open 8:00am to 9:00pm Monday to Friday, and 8:00am to 6:00pm Saturday and Sunday. Hi. The photos show 2 different VM broadband sockets and 1 unbranded phone socket. We would like this to be re-located please into our living room on ground floor. @Briannahsarah wrote: Here is a photo. Volt. In some homes the VM service arrived on a loose cable, not via VM wall socket Have a look on the outside wall of the house to see if there a Virgin Media box, it may give a clue as to where the cable enters. Broadband. Prior to getting my contract I checked the wall socket and there was a virgin box on the wall with a socket coming from it. QuickStart, set up and connections. However, I've got no media wall socket in the house, and wasn't aware that I needed one! On the outside there is an old telewest box as photo. If no luck, call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit to install a socket. Subscribe to RSS Feed; Mark Topic as New; Mark Topic as Read; Float this Topic for Current User; Bookmark; Subscribe; Mute; Printer Friendly Page; No virgin media wall socket mattz1106. Call the pre-installation and delivery team on 0800 052 1734 explain. It has two outputs on the left of the wall box. . Thanks for posting, welcome both to the community and also Virgin Media. Trace the short stub of cable going through the wall and see if it goes outside to the plastic omnibox where the VM cable comes in from the street. When plugged into either cable the hub just - 5440321. I'm at the stage where I need to plug the isolator cable into the Virgin Media wall socket. Tuning in. For more information please visit:I'm expecting my kit tomorrow but can't see a wall socket only a phone line box. The cable on the right looks like is for a Freeview TV antenna. Virgin Media Community: Broadband: QuickStart, set up and connections: Need Virgin Wall Socket - require "written confirm. I was thinking I could just cut the cable at the wall and hook up a nice wall socket. Internal cabling to the VM hub is coaxial cabling (probably about 6 to 8mm diameter). Subscribe to RSS Feed; Mark Topic as New;. Call the Pre-installation and delivery team on 0800 052 1734. In the new house, just connect the single cable from the Hub to the wall socket and see if it works. both appear. 3 weeks ago. How about using a 10m RJ11 to RJ11 telephone cable. I cannot find a Virgin wall socket within my flat. Pop the power cable into a nearby plug socket, and turn it on. in Networking and WiFi 13-10-2023; Can't find wall socket in QuickStart, set up and connections 23-09-2023; Blueyonder email in Email 21-09-2023; Best location of WiFi Pods in Networking and WiFi 28-08-2023This video will show you how to install a Virgin Media extension cable. Connect the Hub’s power cable with the blue tab. Plug the cables into the Hub. Account - Cable. I just received my quickstart pack today, however it is unsuccessful to install nor set up the broadband. Hi there. If no luck call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Subscribe to RSS Feed; Mark Topic as New. There is no way I can insert the isolator cable into the socket (there just is an empty space when I push the red-banded end of the isolator cable into the bottom of the wall socket). . YNAB enthusiast and extreme coupon-er. No vm wall socket. My mistake, but it would have been helpful if this was clearly outlined at the puchasing stage - something along the lines of "please note, you will need. Give the pre-install team a call on 0800 052 1734 as you will need a manned install to reinstate the isolated outlet. Broadband wall socket. • Plug the power supply into a mains socket. . Browse Virgin Media Virgin Media Community. Don’t plug the power cable into a plug socket yet. 1st is unbranded on the outside with a likely looking socket inside but no joy on connecting. Sometimes there is no wall box, just a trailing cable. 2. When I proceeded to set up my Hub 3 I quickly realised that. I’ve located the cable, and socket, but it seems to be the wrong type (it won’t let me upload a picture due to file size), it looks like an Ethernet port with a slideable cover, nothing like the ones shown in the QuickStart guide. Tudor. Or wait here a day or two for a VM Mod to pick this up. I don't longer work there. Please help. I seem to have two wall sockets for Virgin Media in my house. VM BB TV Landline. 52. Can I have engineer visit and setup it? Thanks. Subscribe to RSS Feed;. The master phone socket is the main socket where the phone line enters your home, usually found in the hallway near the front door. Mark as New; Bookmark this message;. Hi. can someone contact me about moving a TV point please. But the wall socket outlet seems not a coaxial plug, So now I cannot setup the VM hub that I would like to seeking help from Community support. I do not have a Virgin media wall socket and need to book an installation but am a tenant of a property and am having trouble getting the landlord to book it himself as I don't have details like his memorable word for phone use. Rob. There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2. I can only find the TV socket. in Email 10 hours ago; Hi, need to replace my virgin media hub and it's always dropping connection via WiFi in Networking and. Options. Get the Hub ready by connecting the wires. However, cable broadband is different to many of the ADSL and fibre broadband deals you'll see on the market. . What to expect with broadband installation. However, there is no Virgin Media Wall socket in my house. The team are busier than usual with install and fault visits so you would've been provided with the earliest possible appointment. I can only find the TV socket. I just found a box in the closet which has a cable indicated as CABELCON 4. Sounds like you will need a technician, as the cable may be disconnected in the street cabinet. Also there will be an external, often brown, omnibox. Second, you'll likely need a manned installation for your VM services. Options. If no luck call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Plug into the Virgin Media wall socket. Just had self installation delivered, have no wall socket just two cables from the wall. All the wall sockets I can see are for BT. The wall socket is far from where our TV is - and we need to connect the tv to the wi fi box too obvs. We have tried plugging it into the only box we found it would fit but no luck. My question relates to the fact that there are 2 Wall Sockets in the property - one on the ground floor and one upstairs. Joining in Options. Virgin Media Community: Broadband: QuickStart, set up and connections: I need a wall socket; Options. When you place your order, we'll let you know. The old house has a powered line (the white plug with the green light) probably because the street cabinet is far away, and the signal needs a boost. Turn on and start the Box. It works fine and my router (which is the black box in Picture 2), is connected to it via a cable. £8p/m extra or included with Gig1 or Volt. If digging / drilling / new external & internal cables are required the. on 23-10-2022 13:36. 5. Occasionally only a very short stub of wire is left behind often hidden within a blanked-off fitting. Thanks for posting, welcome to both Virgin Media and the Community. I can only find the TV socket. Older sockets might be labelled NTL or Telewest instead and newer homes may have more than one socket. I don't have virgin media wall socket in QuickStart, set up and connections 6 hours ago; Migrating @ntlworld. 39K;Solved: Hello I have a problem as my wall socket cable does not fit my actual wall socket. Email. However, I do not have any of the specified wall sockets available. I don't have a Virgin wall socket. The cables won’t attach to the wall socket which looks mangled. The wall socket I have within my home does not appear to be working. My Virgin Media App. Hi I ordered a broadband only package and it said I was suitable for self-install, so I went ahead and purchased. SpeedOriginal Virgin/NTL installation: Phone in office (may as well be "hallway" for the purposes of discussion) Broadband modem behind TV (via the aforementioned splitter*) TV (erm, behind the TV - the 2nd split from the splitter*) * The single line in to the splitter came through the wall in to the living room from the NTL box on the outside wall. If you are not going to use the splitter, then probably best to connect direct to the wall box for your broadband and totally bypass it. 63K; 3. . Hi, Iv just received my new broadband. No virgin media wall socket in QuickStart, set up and connections yesterday; Hub3 Flashing green light in Networking and WiFi Thursday; No wall socket but wire from underneath floorboards in QuickStart, set up and connections Thursday; Wall Socket Issue in QuickStart, set up and connections WednesdayI have had my broadband delivered and i haven't got a wall socket so i can not set up my broadband - 5321911. Hello, I'm a returning customer to Virginmedia and went with the QuickStart option, but I've ran into an issue where I have no broadband or TV. Explain what needs to be done and book an engineer visit. I want to install virgin media after using talk talk for many years, I checked that I have the virgin media socket but after watching and reading the installation guide my virgin media socket looks different, i removed the white cap covering it and it. The box and cables may have been removed by the previous occupiers. New kit has arrived, including a hub, a TV box, a connector cables for both internet and TV, etc. It seems that I need an electrian to install a wall socket. A Virgin Media Wall socket is where the magic of the internet comes into your home, directly from Virgin Media, your ISP. I have received my package 2 days ago but I can't complete the set up due to a lack of a Virgin Media wall socket. I unscrewed it and there is a male isolator inside the box. How and where do i book a technician for broadband in QuickStart, set up and connections Saturday; Virgin Media Wall Socket Connector Wrong Kind in QuickStart, set up and connections Saturday; No vm wall socket in QuickStart, set up and connections Saturday; Can't find wall socket in QuickStart, set up and connections Saturday Hi, I have just received the Virgin Media Box for my broadband and noticed I have no wall socket to connect it. The wall socket is - 5109379. on 14-09-2022 12:00. . Push the white cable with the black label into the Hub. Follow these steps to install your virgin Media Broadband, TV and Phone service. A Virgin Media wall socket is specifically designed to support the company’s broadband and cable TV services, while a regular telephone socket is used to connect a telephone to the telephone line. This uses a copper coaxial cable of a similar type to the cable that feeds the signal from a rooftop TV aerial to a TV set. TV on the go. Could an engineer be arranged to install please as my account is due to go live today. But be clear why you need the visit, because if there is no actual fault found with Virgin's own equipment there will be a charge of £25. £12. Gaming Support. Raised Rounded Profile. Virgin supplies Broadband using DOCSIS technology. Trouble shooter. The box and cables may have been removed by the previous occupiers. It looks like the white wire clipped to the wall is maybe a Sky cable or TV aerial where the installers couldn't be bothered to drill a new hole, so removed the VM cable between the outside wall box and inside to your home. Dave. Re: Wall socket. Tudor. Once connected it directly to a hub, a little bit loose, but then interne. Home Phone. 01-02-2023 10:59 - edited 01-02-2023 11:00. If you are already an existing customer and want the point moving then there would be a £25 non fault call out charge (it used to be £99) to do the. Package arrive today and realized I don't have a VM wall socket to plug the round cable into. Tuning in. Virgin Media. Could a VM engineer be boo. QuickStart, set up and connections. We can certainly work to get an engineer booked in to get this installed. Hello! I had quick start broadband delivered today after being told our new property could receive VM but when we’ve gone to instal - 5399079. Cable broadband connects your home to a fibre cabinet in your area. Don’t plug the power cable into a plug socket yet. Hi Graham. 33. Speed Hi, I’ve recently moved into a flat, befor ordering I checked if virgin media was already installed there ( it is, there is a virgin media box outside the property ), a lady from virgin media also came to the flat the day I moved in to collect the previous tenants hub, I ordered via live chat and they recommended the self set up so, I got the quick set up broadband package for my flat. However, I do not have any of the specified wall sockets available. But the wall socket, I cannot attach the wall socket with Isolator Cable. It's true that. NTL to Virgin Media was just a name change due to the aquisition on Virgin Mobile. Directly from Virgin Media, your ISP, the magic of the internet comes into your home through a Virgin Media wall socket. Ordered VM broadband and was recommended by the website to select the self quick install option. I'm sorry to see that you have not been able to install and use your equipment due to no wall socket being present. Not able to set up my broadband. Push the red label end of the white cable, into the wall socket. SpeedHi, I switched through a comparison site but it didn’t mention that I’d need a Virgin wall socket pre installed! I’ve received my self install kit but obviously only have a phone socket. I'm trying to setup my Virgin media hub right now and according to the guide, I need to plug my hub into the wall socket. There would be a £25 non fault call out charge (it used to be £99) to do the work you require. Reply. Account - Cable. 3K; 6. We have a virgin media wall socket with an - 4353656 - 2. Virgin Media Community: Broadband: QuickStart, set up and connections: Can't find Wall Socket; Options. I do not have the wall socket by Virgin Media, so that it is no way to connect with the isolator cable as well as the hub. The below cable coupler has been recommended to. Look outside for a brown or grey VM box on the wall and trace the cable to the inside. After trying a few of them, the male (satellite?) sockets fit with the router cables but aren’t helpful aside from that. Prior to getting my contract I checked the wall socket and there was a virgin box on the wall with a socket coming from it. Get the Hub ready by connecting the wires. Forum; Apps. Broadband only; Fibre broadband; Switch broadband; Gigabit. Plug the cables into the hub. The speeds and connectivity were misrepresented by Virgin Media and the WiFi was utterly dreadful. There are two empty wall sockets but the cable doesn’t fit into either. There are multiple different branded wall boxes inside our flat but none. Any telephone wall sockets you have in the home will stop working post-switchover unless you ask VM to link the sockets to the hub's phone connection as part of the switchover process. Any experience of Virgin's new XGS-PON (full fibre) network? in Networking and WiFi 9 hours ago; No Wall Socket for Internet and TV in QuickStart, set up and connections 9 hours ago; Virgin media question.